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Cyber Security

Enhancing cybersecurity with HBTech’s MSP services: the power of ESET support

Enhancing cybersecurity with HBTech’s MSP services: the power of ESET support

Introduction

In an era where cyber threats are becoming increasingly sophisticated and frequent, businesses
must prioritise cybersecurity to protect their valuable data and maintain operational integrity. At HBTech, we understand the critical importance of robust cybersecurity measures. That’s why we offer
Managed Service Provider (MSP) services that leverage the advanced security solutions of ESET. This
blog explores how our partnership with ESET enhances our MSP services and the significant benefits
it provides to our clients. We’ll also share insights from Josh, our helpdesk manager, on how these
services positively impact our clients.

The strength of HBTech’s MSP services

HBTech’s MSP services are designed to provide comprehensive and proactive IT management and
cybersecurity solutions. Our goal is to ensure that our clients can focus on their core business
activities without worrying about the complexities of IT and cybersecurity management. Key
components of our MSP services include:

Monitoring and Support: Continuous monitoring of clients’ IT infrastructure to detect and resolve
issues promptly.

Proactive Maintenance: Regular updates and maintenance to prevent potential problems before
they affect business operations.

Customisable Solutions: Tailored IT and cybersecurity solutions to meet the unique needs of each
client.

Disaster Recovery and Backup: Ensuring business continuity with robust disaster recovery plans and
reliable data backup solutions.

The ESET advantage

By partnering with ESET, a leader in cybersecurity solutions, HBTech is able to enhance its MSP
services with cutting-edge technology and unparalleled support. Here’s how ESET’s MSP programme
benefits our clients:

Advanced Threat Detection and Prevention: ESET’s sophisticated algorithms and machine learning
capabilities allow us to detect and neutralise threats in real-time, ensuring that our clients’ systems
are always protected against the latest cyber threats.

Scalable Solutions: Whether our clients are small businesses or large enterprises, ESET’s scalable
security solutions grow with their needs. This flexibility ensures that clients only pay for what they
need, making cybersecurity more cost-effective.

Centralised Management: ESET’s user-friendly management console enables us to monitor and
manage all security aspects from a single platform. This centralised approach improves efficiency
and allows for quicker response times in the event of an incident.

Continuous Updates and Expert Support: ESET’s commitment to continuous improvement means
that our clients always have access to the latest security updates and features. Additionally, ESET
provides comprehensive support, ensuring that any issues are resolved swiftly.

Real-world benefits for our clients: insights from Josh Lyden, our Helpdesk Manager

To provide a clearer picture of the benefits our clients experience, we spoke with Josh, our helpdesk
manager, who shared his insights on how ESET’s support through our MSP program positively
impacts our clients:

Improved Security Posture: “ESET’s advanced threat detection capabilities have
significantly improved our clients’ security posture. We can proactively address threats before they
become serious issues, minimising the risk of data breaches and other cyber incidents.”

Cost-Effective Solutions: “Our clients appreciate the cost efficiency of ESET’s scalable
solutions. By only paying for the services they need, businesses of all sizes can benefit from premium cybersecurity without straining their budgets.”

Efficient Operations: “The centralised management console is a vital tool for us. It
allows us to oversee all our clients’ security measures from one place, enabling us to provide faster
and more effective support. This efficiency translates to less downtime and higher productivity for
our clients.”

Continuous Updates and Expert Support: ESET’s commitment to continuous improvement means
that our clients always have access to the latest security updates and features. Additionally, ESET
provides comprehensive support, ensuring that any issues are resolved swiftly.

Peace of Mind: “Knowing that their cybersecurity is in good hands with HBTech and
ESET gives our clients peace of mind. They can concentrate on their business objectives, confident
that we are protecting their IT infrastructure around the clock.”

Conclusion

At HBTech, our partnership with ESET through their MSP programme allows us to deliver
exceptional cybersecurity services to our clients. By combining our proactive IT management with
ESET’s advanced security solutions, we provide a robust defence against the ever-evolving landscape
of cyber threats. As highlighted by Josh, the benefits of our enhanced MSP services are clear:
improved security, cost efficiency, operational efficiency, and peace of mind. For businesses looking
to fortify their cybersecurity measures, HBTech’s MSP services, backed by ESET, offer a powerful
and reliable solution.


If you would like to discuss how we can enhance your cybersecurity, please get in touch.

HBTech