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“Our vision is to be the IT company that every client recommends”.
JOHN CLOUGH, COMMERCIAL DIRECTOR AT HB TECH

Here at HB Tech we pride ourselves on providing our clients with expert advice and offering exceptional customer service. Don’t just take our word for it; find out what our clients have to say.

About Our Clients

Our clients are businesses or charities based in Hampshire and Dorset with between 5 and 100 IT users. We help their businesses excel by providing up to date expert knowledge and innovative and insightful IT solutions to meet their specific business needs and ambitions. Over 90 clients have entrusted their IT to us so they can focus their time and expertise on driving their businesses forward.

FEEDBACK
How Our Clients Describe Us

Friendly Supportive Invested Transparent ‘The IT just works’
‘They put us first’ Reliable Competent Professional
‘nothing is too much trouble’ Deliver on time ‘Best interests at heart’

Testimonials

‘We had a connection issue which was becoming a huge worry but HB Tech came to the rescue. We can’t thank them all enough for their hard work trying to work out our connection issues as now sorted. Was a bit of a worry but thankfully all sorted now’

Air Improve, Winchester. Julie Millar, Office Manager

‘You are always so responsive and have a great ‘can do’ approach to everything. I don’t think there’s anything you haven’t been able to resolve effectively and efficiently. Thank you’

Citizens Advice Guildford and Ash, Aldershot. Riz Mohammed, Admin Officer.

“We have worked with HB Tech for several years now and thoroughly recommend them!  The service we receive is excellent with solutions tailored to our business.   Any requests we have are carried out efficiently and professionally”

Plane Talking Products, Southampton. Jemma Moore, Account Executive.

‘HB Tech is a professional company that delivers a range of services. From my past experiences dealing with HB Tech experts, they proved to be knowledgeable, efficient, always willing to help and really friendly. It is always a pleasure to work with the company that knows what they are doing in various situations’

Green Snow, Romsey. Margarita Raquet.

”HB Tech have supported our growing accountancy practice over the last few years.  We find the level of service exceptionally high quality and responsive.  The whole team are both friendly and professional and go over and beyond to meet our needs.  Thanks to all the team!. We highly recommend!’’

Clear Vision Financial Management Ltd, Romsey. Sean Daniel, Managing Director.

‘’It’s always a pleasure to speak to Josh! He is not only professional and friendly, but has lots of unerring patience when it comes to changing my password each month. I completely recommend HB Tech to anyone who wants to work with an IT team who are responsive and efficient, but also approachable’’.

Berkeley Bate Ltd, Chartered Accountants, Salisbury. Janet Bush, Practice Manager

”HB tech have supported us for the last 5 years as we have grown from a small – medium charity. They provide very good value, high quality and responsive support as well as strategic advice to ensure that we have the right IT set up to support our growth. Would definitely recommend them!”

Nicola Hill, London. The Bike Project, Head of Operations.

‘’I have contacted HB Tech on several occasions and have always had a polite and friendly service.  Josh is always very helpful, especially when I had an application update issue.  He did not give up until he had resolved the situation. He asked me to keep my laptop running and I noted he kept reviewing the progress well into the evening. He kept me updated throughout which was great as I was not left wondering what was happening’’

Breathe Safety Ltd, Dorset. Norma Lingley, Credit Control.

‘’It’s a pleasure working with HB Tech. Whenever we have any issues, they are fixed instantly, and the team go over and above to help. Always a brilliant and cheerful service! Thanks to all the team’’.

J Chandler and Company (Buckfast) Limited, Andover. Mark Shergold.

”We have used HB Tech as our IT support for the last 20 years. They are always honest and quick to resolve issues, which having following their advice, over the years, are few.  The team are fantastic and we thoroughly recommend them”

LED Synergy (Displays) Ltd, Andover. Jeremy Harwood, Director.

”Always very helpful, responsive and easy to deal with. One less thing to worry about when you know you can rely on them to sort any IT issues you may have.  HB Tech are professional and offer a quality service at competitive prices. Would recommend them to anyone!”

GCF Ltd, Southampton. Les Browning, Managing Director

”HB Tech look after all things ‘computer’ for us and we always receive great customer service. Really helpful, friendly bunch!”

Sunnycroft Care Home, Southampton. Janine Charman, Business Manager

”We have been clients of HB Tech for many years now and have always found the team very responsive when we have issues. Which is probably the main reason we signed up for their support in the first place. Not being very IT savvy, particularly as systems become ever more complicated, this is reassuring when we are running a business which is so reliant on technology.  We now have great relationships with many of the team and feel that they understand our needs. We know they are only a phone call away and they will be ready to help us”

Complete, Romsey. Sarah Watkins, Director.

”Since I have been dealing with HB Tech, I have found them to be thoroughly professional and a real pleasure to deal with. They are very responsive to any questions and provide excellent support if we experience any issues. It is reassuring to me that the company that is looking after our IT are extremely knowledgeable and can provide answers very quickly to any problems as and when they arise”

Andrew & Andrew Solicitors, Portsmouth. Steve Lewsey, Practice Manager.

”Highly recommend this company, very responsive and helpful!”

HeatComp Ltd, Southampton. Laura Pike, Business Administrator

”Great friendly team. Always respond and would highly recommend for small to medium businesses like us”

Artspace Interior Design Ltd, Andover. Katie Garwood, Office Manager

”The staff are always helpful and bend over backwards to assist. As a company it is critical that our systems are running smoothly and we feel we are in safe hands”

Unity (Southern) Ltd, Andover. Terry Bishop, Chief Executive.

”Since setting up our company almost three years ago we have used HB. They have been a delight to work with – responsive and super helpful and are the ideal IT partners for small firms like us”

Comsura Ltd, London. Gemma Magee, Managing Director.

“It is half past 5 and I know HB Tech finish at 5. I have just had a problem with my laptop and I have to say Josh was brilliant. He would not let me off the phone until he had fixed the issue. I really appreciated Josh’s professional and time-generous approach and I can’t tell you how grateful I am for the excellent service. Josh is fantastic and a credit to you!.  

No Limits, Southampton. Natalie Webb, CEO

We have worked with HB Tech since 2016 and have found them to be reliable, helpful and professional whilst providing us with a great standard of service.  They respond to our queries very quickly and always sort them out efficiently.

Day Associates, Southampton. Ann Day FCMA CHDir, Managing Director

”The team at HB Tech have had such a positive impact on our organisation. As a charity, time can be really precious. So knowing that we have a team who are proactive at keeping our IT systems running smoothly is an absolute delight! Their approach in working with us means we don’t have to worry about unexpected challenges and if we need to contact their support team for any help, we always get quick, professional and friendly advice with solutions. They truly are fabulous!”

Purple Oak Support, Andover. Lisa Rogers, People Partner – HR & L&D Team

“HB Tech not only provide a consistently good service and quick response times, but they also treat even minor issues with importance. All the staff are helpful; always sorting the problem and following up to check that everything has been fully resolved. We like the ticketing system; but it is reassuring to know we can also pick up the phone if needed. With HB Tech there is always help at hand and we fully recommend them”.

Watermill Wines, Romsey. Helga Hale, Operations Manager

We just want to say a huge thank you for all your help and support. As a charity our main concern has been ensuring we will be able to provide the same level of support during this time to those in need. With your swift and proactive response our teams can now work successfully from home. Thank you again HB Tech for your continued support and professionalism.

Citizens Advice Test Valley, Andover. Ange Moon. Chief Officer

Thank you to all at HB Tech for your extraordinary support during these last few months. Although we had two of our team already working from home, you immediately went above and beyond to ensure that all of us could work from home securely. Working collectively and calmly, your team are still supporting us and, without them this whole experience would have been extremely difficult. Many, many thanks.

Wessex Translations, Romsey. Jonathan Nater, Director

‘Thank you HB Tech for all of your support at this most critical of times. Our team were rapidly set up for remote working and are being continually supported now. The personable and professional approach taken has helped make the whole process smoother for everyone involved. We appreciate you really taking the time to uncover what we need from our IT right now to continue to drive our business forward’.

Complete, Romsey. Rebecca Warcup, Office Manager

‘We would like to say thank you HB Tech for your support during this unexpected and unusual time.  You have been there every step of the way to provide us with IT support and expertise, whenever needed, and your team have remained calm and professional throughout.  Anything we need you deliver effectively and on budget.  Thank you so much’.

Custom Creations, Dorset. Jo Philips, Director

‘I would like to say thank you on behalf of all the team at Herbert William.  You have been fantastic getting our team set up to work remotely from home.  You are helping so many keep going and continue to support as and when needed.  Support is what we all need right now and you are giving it.  Stay safe and thank you again’.

Herbert William Kitchens, Romsey. Sarah McCrossan, Director

“HB Tech are an exceptional organisation that provide first-rate IT support to our business. The HB Tech team are all exceedingly helpful and friendly. John is superb, always attending immediately to anything we want or need. Abi is just amazing; she is brilliant and always uses her expert knowledge to find and apply solutions to all our requirements. I would like to thank you for delivering an outstanding service. Keep up the good work HB Tech!”

The Roman Group, Dorset. Peter Pull, Group Director.

‘’Kinetico are always forward thinking and looking for a better way of doing things. This is precisely why we choose to work with HB Tech, not only do they ensure our IT is working exactly how it should be, but they are always thinking ahead to provide us with IT solutions which will take our business to the next level. HB Tech are always quick to resolve any issues we have. A prompt service on faults, not just quotes or sales. Highly professional and extremely efficient, we fully recommend them’’.

Kinetico Water Systems, Southampton. John Kyle, Customer Support and Technical Manager.

“With our IT historically proving to be unreliable, it was time to move to a new IT supplier. We choose to work with HB Tech as they are local and reliable, and since moving we cannot fault their service. Working with HB Tech it gives us the security of having help on call and not having to employ an IT specialist. We generally are informed of any issues even before we are aware of them. Always helpful and enthusiastic, we would be happy to recommend HB Tech to others”.

TMS Legal, Southampton. Caroline Delaney, Solicitor/Partner.

“HB Tech really know our business and understand what works best, all the time providing a helpful and efficient service. Working with HB Tech we know our IT is in safe hands, saving us worry and time which allows us to focus on our clients and building our business. With friendly, knowledgeable and qualified staff, we have no reservations recommending HB Tech to others”.

Woodstock Plumbing, Andover. Andy Meredith, Director.

“The nature of our business means we give great weight to the importance of communication and clarity. Throughout our time with HB Tech we have found them to understand our business complexities carrying everything out in a professional manner and explaining anything fully when required. Always proactive, HB Tech provide us with insightful solutions whilst continuously maintaining an efficient and expert service.”

Wessex Translations Ltd, Romsey. Jonathan Nater, Owner.

“Having an established technical knowledge of telecoms and IT ourselves – it’s important we are partnered with an IT provider who not only gives an outstanding service, but one who also offers insightful advice on continually developing our IT systems to help build our business. HB Tech tailor their services to meet our business needs and we have peace of mind knowing we work with such a professional company”.

Boom Limited, Basingstoke. Simon Slater-Thomas, Chief Operating Officer.

“Providing a quality service to our customers is a necessity in our business and therefore we cannot afford for IT issues to hold us back. We have worked with HB Tech for four years and throughout this time they have been efficient, professional and responsive to our needs. With their proactive approach we thoroughly recommend HB Tech and look forward to continuing to work with them”.

South Coast Interiors Limited, Southampton. Lance Gurd, Director

“As the result of our business expansion, we needed to move to a larger IT provider who had the expertise to fully meet our needs. With HB Tech we feel assured that our IT will always be working in the background, allowing us to focus on continuing to grow our business. HB Tech are very responsive to feedback and make changes to ensure our needs are fulfilled, as such we would thoroughly recommend them”.

Breathe Safety Ltd, Dorset. Adam Moodie, General Manager

“We are a successful company and experts in our own field, but like most companies we rely on IT to drive our business forward. I really appreciate being able to trust that HB Tech will ensure our IT will be working perfectly in the background so I can focus on running my business. It is great to also have the reassurance someone will always be directly available to talk if we need. HB Tech are such a friendly team and are always extremely helpful and exceptionally reliable”.

Total Laminate Systems, Dorset. Jakki Andrews, Director

“Being a charity, it is vital we can get on with our important work without any IT issues holding us back. With HB Tech we trust their expert judgement and feel comfortable entrusting our IT over to them. They always take the time to explain everything and we appreciate being able to speak to someone on the phone when needed. Always sorting our IT issues quickly, HB Tech’s prompt and professional service is exceptional, and we would thoroughly recommend them”.

Simon Says, Southampton. Georgie Pinchon, Chief Operations Officer.

“We have been with HB Tech since day one of Toucan and have been impressed with their service ever since. Delivering an efficient and prompt IT service to a very high standard, HB Tech always meet our expectations. HB Tech provide exceptional and friendly IT support delivered with a professional attitude throughout. They are a pleasure to work with and we would be sure to recommend them”.

Toucan Energy, London. Dan Skilton, Financial Controller.

“Our business has grown significantly since we started over 30 years ago and as such it is imperative our IT system meets the demands of our business. HB Tech always provide us with insightful solutions to the IT challenges we encounter, and we trust their expert opinions. They have always delivered when we need them, and I wouldn’t hesitate to recommend them to others”.

Chimflue, Andover. Sam Ford, Managing Director.

“Our business requires us to respond quickly to market changes and as such it is imperative our IT works perfectly and continually adapts to our needs. HB Tech offer a high level of IT support and valuable expert knowledge given in a friendly and human way. Always professional, HB Tech’s customer service is first rate and we would certainly recommend them”.

NMT International Shipping UK Ltd, Southampton. Gary Callaway, Financial Controller.

“We have been with HB Tech for several years and find the level of support superb. Not only do they understand our business, but they provide us with valuable insight regarding the right IT to drive our business forward. HB Tech are both friendly and knowledgeable and we recommend them completely”

Johnson Valves, Southampton. Stuart Robertson, Managing Director.

“I would like to thank HB Tech for your continued technical support. We are a successful Kitchen Design company in the New Forest and our clients rely on our computer aided design images to make informed choices. HB Tech are specialists in IT and keep all our software running on form, our security and back ups are kept up to date and our hardware serviced and replaced when necessary. It gives me peace of mind that all this is managed by them in order that I can focus my efforts on running Herbert William Kitchens and myself and my staff can concentrate on creating beautiful kitchen designs for our clients”.

Herbert William Kitchens, Romsey. Sarah McCrossan, Director

“I think it is working a treat, I love the fact that we can now log a fault and your support team are on it pretty much straight away. Sales are very speedy, all round excellent”

AMF Engineering Ltd, Andover. Jamie Parnham, Director

“ We have always found HB Tech to be a proactive and helpful company. They have assisted and supported us with our computer and technology requirements for the last 5 years and have always been available whenever we have required their assistance. HB Tech have also been proactive in advising us of our computer and software updates and upgrades where required giving concise and logical advice upon which we can make decisions for the benefit of our business”.

Highcliffe Property Management, Dorset. Jordan Pollard BSC AIRPM.

“HB Tech have been looking after our IT needs for around 4 years. We are in the same shared offices and it’s been great to see how the company has grown. They are a really friendly team, always on hand for advice and delivering a very prompt service”.

Day Associates, Southampton. Jenni Hazeldon, PA to Directors

“HB Tech are always exceedingly helpful and always go the extra mile to resolve any issues we may have. We find the team extremely friendly but most importantly very professional and knowledgeable. The level of support is excellent, and we hope to continue our working relationship for many years to come. We are exceptionally pleased with the service we receive from HB Tech and we would thoroughly recommend them”.

The Capital Group, Bournemouth. Alison Cross, Director

“HB Tech provide an excellent bespoke service and are always professional and reliable. The team are always efficient and happy to help no matter how small the problem might be. I would highly recommend their services”

Citizens Advice Test Valley, Andover. Ange Moon, Chief Officer.

“Being a charity, it is important we are free to continue our role of helping people without IT issues getting in our way or holding us back. HB Tech are brilliant and their professional and invested approach means we rarely worry about IT issues and above all, it just works. The HB Tech team are all extremely friendly and supportive; we particularly love Abi and see her as part of the family. HB Tech always exceed our expectations and we would recommend them without hesitation”

Purple Oak Support, Andover. Ann Woods, Chairman.

“We would have absolutely no reservations in recommending the IT services of HB Tech. HB Tech are extremely personable and flexible in their approach which suits our business perfectly! Nothing is ever to much trouble, offering a high standard of support at the most critical of times, often at an unsociable hour or day of the week. HB Tech’s expertise and knowledge helps us to continually question and implement what is right for our business and are often providing advice on the latest solutions to support and where required, improve our IT infrastructure and security.”

Complete, Romsey. Rebecca Warcup, Office Manager.

“HB Tech work perfectly for us and we would thoroughly recommend them. The team are always very helpful, and the support response times are good. They are extremely professional and always exceed expectations. Expert and insightful advice is always given in a friendly manner and they are a pleasure to work with. “

Wessex Fixings, Andover. Nick Long, Managing Director.

“It is always a pleasure working with HB Tech and we find the level of support is excellent. IT is important, however we appreciate being able to entrust this over to HB Tech so we can focus our expertise on running our business. Efficient and professional, HB Tech always fulfil our IT needs and above all it works. Thanks to all the team.”

Kieron Beattie Ltd, Andover. Ed Mills, Managing Director.

“After experiencing problems with a previous supplier it was time to move on. Since moving to HB Tech they have never let us down and we have never looked back. Very friendly and professional offering first rate and efficient support. We would recommend them without hesitation.”

Army flying Museum, Andover. Chris Hyslop, Site Manager.

“HB Tech understands our business and exactly what we need. Their expertise has helped us greatly as our business has expanded. HB Tech are extremely reliable with a fantastic personal touch and Abi is a pleasure to have around. Quick, reliable and efficient support always, we could not ask for anymore. Would we recommend them? Yes wholeheartedly. “

Custom Creations, Dorset. Jo Philips, Director.

“Our recent server upgrade was handled very professionally with minimum disruption and a very smooth transition.”

Hi-Tec Welding, Dorset. Matt Small, Director.