About Josh
Josh has been delivering IT support and solutions since 2018.
Josh has accumulated a wealth of experience in delivering top-tier customer service to clients. In addition to his extensive knowledge of a wide range of IT products, Josh possesses strong leadership qualities.
‘‘In December 2020, I started my journey with HBTech. Throughout my professional life, I have consistently gravitated towards customer service roles, driven by my genuine enjoyment of meeting new people and the interactions that such roles offer. Combining this passion with my interest in all things IT, I quickly realised that HBTech presented the ideal opportunity for me.
My move from Helpdesk Manager to Technical Team Lead is an exciting next step in my IT career. After several years managing the helpdesk, I’ve enjoyed expanding into the project side of IT and like the variety it brings. Being able to see a project through from start to finish is one of the aspects I enjoy most, and I’m looking forward to continuing to learn, develop, and progress towards the IT consultancy side in the future.
Away from work, most of my time is spent with my young family, doing all the things the children love, particularly getting outdoors whenever we can. When I get some time to myself, I like listening to records, anything goes, but Rock is usually my go-to. I also enjoy video games when time allows, and I like playing Magic: The Gathering.
Career History
Helpdesk Manager
HBTech
First line support
Fujitsu
Office Services Specialist
Swiss Post Solutions
“It’s our job to ensure our clients can always get on with theirs!”
