Josh Lyden

Helpdesk Manager

About Josh

Josh has been delivering IT support and solutions since 2018.

Josh has accumulated a wealth of experience in delivering top-tier customer service to clients.  In addition to his extensive knowledge of a wide range of IT products, Josh possesses strong leadership qualities.

‘‘In December 2020, I started my journey with HB Tech.  Throughout my professional life, I have consistently gravitated towards customer service roles, driven by my genuine enjoyment of meeting new people and the enriching interactions that such roles offer.  Combining this passion with my deep-rooted affinity for all things IT, I quickly realized that HB Tech presented the ideal opportunity for me.

As the Helpdesk Manager at HB Tech, I can truly showcase the wealth of experience I have accumulated in customer service over the years.

When I’m not at work, you’ll typically find me in one of two places: either in the kitchen, where my passion for cooking leads me to experiment with a wide range of recipes and cuisines or exploring the intriguing remnants of history in nearby ruins and castles. Winchester will always be one of my favourite places to visit as there is so much to do and see!’’

Career History

First line support


Office Services Specialist

Swiss Post Solutions

“It’s our job to ensure our clients can always get on with theirs!”

Josh Lyden, Helpdesk Manager