Careers
ACCOMPLISH. DEVELOP. COLLABORATE
Careers At HBTech
We are always on the look for exceptional people who have the skills to deliver our objectives and who fit our company culture. Get to know HBTech and see if you would like to be part of our team. Have a look at our current vacancies below.
IT SUPPORT ENGINEER
Role description
There are two elements to this role. The primary element is the configuration and installation of IT equipment onto client sites. This means customer facing skills are key in this position. The second element is to provide cover and backup for our Helpdesk function. The role of IT Engineer is varied, fast paced and extremely rewarding. The world of IT is forever changing and the need for proactive knowledge development is key. Some of the key responsibilities will be:
- Configuration and preparation of laptops and desktops (we primarily sell Lenovo)
- Delivery and installation of equipment onto client sites
- Providing on site support for clients
- Providing help desk support to include resolution of support tickets
This coupled with a drive to achieve results first time would make you an ideal person to join our team.
Person specification
All our people are amazing and continually strive to be even more amazing, so a powerful desire for personal development is mandatory. As is the need to be confident, imaginative and be able to work autonomously. Attention to detail is key for this role along with the ability to prioritise and problem solve. You must have a good working knowledge of IT solutions and be able to help our customers by ensuring we get things right first time. We are a friendly bunch, so the need to be friendly, lively, and hard-working are all traits that you will need for this role.
Essential criteria
- Minimum 2 years experience working with IT
- Knowledge and experience of Microsoft 365
- Azure experience is desirable but not essential
- Flexiblity and a can do attitude
- Confidence with dealing with customers – excellent verbal communication
We look forward to hearing from you.
If you would like to discuss the role, or send a CV, please contact Carol Evans cevans@hbtech.co.uk
- Customer centricity
- Understand what people are really saying by listening
- Planning appropriately to ensure things get correctly done first time
- Focus on delivering effectively for our clients
- Human-centred
- Work with empathy not judgement
- Work together to get the best outcome
- Be supportive and caring in everything we do
- Driven by learning
- Embracing and driving change
- Passionately pursue personal growth and learning
- Sharing of knowledge by counsel, mentorship, and guidance
ACCOUNT MANAGER
Role description
Maintaining a portfolio of existing clients and on-boarding of new clients is the key objective of this role. The world of IT is forever changing and the need for proactive knowledge development is key. Some of the key responsibilities will be:
- Knowledge of IT infrastructure sales is essential
- Knowledge of Azure is highly desirable but this will need to be an area of development if not current
- Competency in providing solutions (WAN, Cloud, Security, Microsoft)
- Generating new business with new and existing customers by building enduring relationships
- Providing accurate quotes and ensuring timely follow up
- Conduct regular account reviews and maintaining timely communication with customers
- Ensuring accurate recording of all customer interactions via our CRM, HubSpot
- Motivated by achieving, and overachieving, monthly targets
This coupled with a drive to achieve results and make a difference to our client’s lives would make you an ideal person to join our team.
Person specification
All our people are amazing and continually strive to be even more amazing, so a powerful desire for personal development is mandatory. As is the need to be confident, imaginative and be able to work autonomously. Attention to detail is key for this role along with the ability to prioritise and problem solve. You must have a good working knowledge of IT solutions and be able to help our customers by ensuring we offer the correct solutions to enable the smooth running of their businesses. We are a friendly bunch, so the need to be friendly, lively, and hard-working are all traits that you will need for this role.
Essential criteria
- Customer centricity
- Understand what people are really saying by listening
- Planning appropriately to ensure things get correctly done first time
- Focus on delivering effectively for our clients
- Human-centred
- Work with empathy not judgement
- Work together to get the best outcome
- Be supportive and caring in everything we do
- Driven by learning
- Embracing and driving change
- Passionately pursue personal growth and learning
- Sharing of knowledge by counsel, mentorship, and guidance
- Experience required: Degree holder.
Minimum 2 years experience in IT Account Management
Valid driving licence
We look forward to hearing from you.
If you would like to discuss the role, or send a CV, please contact Carol Evans cevans@hbtech.co.uk
Interested In Finding Out More?
Even If there are no current vacancies, but you like what you hear about us, please email us anyway as we are regularly looking for new talent.
Things we offer
“The great thing about HBTech is that everyone is so welcoming, helpful, and friendly. Our personal and professional development is always invested in, which is really inspiring”
Josh Lyden. Helpdesk Manager at HBTech.Making a difference
Part of our company philosophy is dedicated to making meaningful contributions to charitable causes. Our HBTech team actively dedicates their personal time to volunteer for charities, schools, children’s sports, and various community initiatives.