Careers

ACCOMPLISH. DEVELOP. COLLABORATE

Careers At HBTech

We are always on the look for exceptional people who have the skills to deliver our objectives and who fit our company culture. Get to know HBTech and see if you would like to be part of our team. Have a look at our current vacancies below.

Account Manager

 

Role description

Maintaining a portfolio of existing clients and on-boarding of new clients is the key objective of this role. The world of IT is forever changing and the need for proactive knowledge development is key. Some of the key responsibilities will be:

  • Knowledge of IT infrastructure sales is essential
  • Knowledge of Azure is highly desirable but this will need to be an area of development if not current
  • Competency in providing solutions (WAN, Cloud, Security, Microsoft)
  • Generating new business with new and existing customers by building enduring relationships
  • Providing accurate quotes and ensuring timely follow up
  • Conduct regular account reviews and maintaining timely communication with customers
  • Ensuring accurate recording of all customer interactions via our CRM, HubSpot
  • Motivated by achieving, and overachieving, monthly targets

This coupled with a drive to achieve results and make a difference to our client’s lives would make you an ideal person to join our team.

Person specification

All our people are amazing and continually strive to be even more amazing, so a powerful desire for personal development is mandatory. As is the need to be confident, imaginative and be able to work autonomously. Attention to detail is key for this role along with the ability to prioritise and problem solve. You must have a good working knowledge of IT solutions and be able to help our customers by ensuring we offer the correct solutions to enable the smooth running of their businesses. We are a friendly bunch, so the need to be friendly, lively, and hard-working are all traits that you will need for this role.

Essential criteria

  • Customer centricity
    • Understand what people are really saying by listening
    • Planning appropriately to ensure things get correctly done first time
    • Focus on delivering effectively for our clients
  • Human-centred
    • Work with empathy not judgement
    • Work together to get the best outcome
    • Be supportive and caring in everything we do
  • Driven by learning
    • Embracing and driving change
    • Passionately pursue personal growth and learning
    • Sharing of knowledge by counsel, mentorship, and guidance
  • Experience required: Degree holder.
    Minimum 2 years experience in IT Account Management
    Valid driving licence

We look forward to hearing from you.

If you would like to discuss the role, or send a CV, please contact Carol Evans cevans@hbtech.co.uk

Interested In Finding Out More?

Even If there are no current vacancies, but you like what you hear about us, please email us anyway as we are regularly looking for new talent.

Things we offer

Grow And Develop

We like to invest in our employees.
We continue to develop our employees though training courses and mentoring.

Well Stocked Kitchen

We like to be hospitable. Our kitchen is well stocked and we’re on first name terms with our local Dominos.

Get Rewarded Holiday

We like to give free time back. The longer you work for us the more holiday you get.

Social Events

We are a sociable bunch. We hold social events throughout the year.

Your Health Is Important

Our employees’ health is important to us.
We offer private health care after a probationary period.

Fantastic Location

Our office is based in a contemporary barn style building and is fitted with electric car chargers, bike racks and showering facilities. We even have beautiful views over the nearby horse field.

“The great thing about HBTech is that everyone is so welcoming, helpful, and friendly. Our personal and professional development is always invested in, which is really inspiring”

Josh Lyden. Helpdesk Manager at HBTech.

Making a difference

Part of our company philosophy is dedicated to making meaningful contributions to charitable causes. Our HBTech team actively dedicates their personal time to volunteer for charities, schools, children’s sports, and various community initiatives.

“What I appreciate the most is the welcoming environment and the strong commitment to employee well-being at HBTech. They are dedicated to employee growth and have outstanding training and career advancement opportunities”

David Bartlett, Helpdesk Technician, HBTech

“I could tell from the outset that HBTech could offer me a role in a team that is keen to deliver excellent service while keeping a friendly customer experience. All the team made me feel immediately welcome and provide a great atmosphere”

James Smith, Helpdesk Technician, HBTech

“Upon joining HBTech, I was immediately met with smiles and an amazing environment. The team is fantastic and always happy to help you anytime with your queries and questions. Everyone is super professional in how they manage their work, which is what I enjoy about working here at HB Tech”

Ben North, Network Engineer, HBTech
View all

Want to find out more?

Photo of a HB Tech mug on the desk of an IT technician.

Our Team

We are a friendly and professional team who are proud to deliver exceptional IT support. We follow our values every day to provide the best client experience and strive for excellence in everything we do.

Photo of an IT technician typing on a keyboard.

Our Values

Our mission is to provide exceptional IT support and insightful solutions so that every business has the opportunity to grow and be outstanding. We apply our values every day to ensure we achieve our mission.