Need IT Support in Reading
Trust us for dependable Managed IT Support, advanced Cyber Security, and Microsoft Cloud solutions for uninterrupted, worry-free business operations.
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IT SUPPORT SERVICES READING
Managed IT Services
We understand that you are the experts of your business, but do not necessarily have the time to be experts in IT.
We provide a reputable IT support service, giving you the freedom to trust us with your IT while you focus your expertise on growing your business.
Whether you require fully managed IT support or a co-managed support model, our expertise and personalised approach ensure your technology always supports your vision, allowing you to stay competitive and agile.
Getting help from HBTech is easy
Join our satisfied client base of over 150 organisations who trust us for our diverse managed IT support and solutions. Our responsive helpdesk works swiftly, meeting deadlines, and minimising employee disruptions.
Get in touch
Get in touch using our simple online form or give us a call on 023 8081 2888 or book a meeting.
We will get to know you
We’ll talk about your existing IT support and how we can help you accomplish your primary business goals with our IT support.
It’s easy to switch
We’ll manage the transition from your existing IT support provider from start to finish ensuring a smooth process and minimal impact to yourselves.
“Our vision is to be the IT company
that every client recommends”
John Clough. Commercial Director at HBTech
Say Goodbye to Downtime – Get Immediate IT Support Solutions in Reading
Our outstanding IT service goes beyond the conventional, offering proactive solutions to keep your IT infrastructure always functioning seamlessly. Our expert team is ready to provide immediate assistance whenever you need our support.
Join a satisfied clientele of over 150 clients who trust us to handle diverse IT issues. Our efficient helpdesk operates with strict deadlines, ensuring swift resolutions and minimal disruption for your employees, getting them back to work promptly. Say goodbye to IT headaches; we’ve got you covered with quick and smooth solutions for any technical issues that come your way!
Cyber Security Solutions
Reading-based organisations of all types and sizes encounter daily cyber security risks. Those who rely solely on desktop antivirus for protection are significantly underestimating the danger posed in today’s digital landscape.
At HBTech, we firmly advocate a proactive approach to cyber security. Our comprehensive range of cyber security services is designed to help shield your Reading business from potentially catastrophic viruses, malware, and ransomware threats.
Microsoft Cloud Solutions
We provide diverse cloud services, tailored to meet the unique needs of businesses and charities across Reading. Our commitment to secure, scalable, and reliable solutions forms the foundation of our offerings.
Our cloud services include an integrated suite of cloud-based solutions, including Microsoft 365 and Microsoft Azure. Our professional team will design customised cloud strategies for your business and seamlessly integrate them into your IT infrastructure.
Managed IT Support in Reading
Cyber Security
Protect your business from cyber threats with our tailored Cyber security solutions.
IT Support
Our IT experts provide instant IT Support Services in Reading. Always proactive our friendly team ensure you get the help you need when you need it.
IT Consultancy
We offer expert knowledge and insightful IT Solutions to meet your business key objectives.
Backup & Disaster Recovery
We offer backup support in both virtual and non-virtual environments, featuring local storage for fast restoration and automatic offsite backup for added protection.
Cyber Essentials
If you need to demonstrate to your clients that you have taken all Cyber Security precautions, Cyber Essentials certification is likely the solution.
Cloud Services
Our cloud services, like Microsoft Azure, and Microsoft 365, empower remote work flexibility from your employees, anytime, anywhere.
Co-Managed IT Support
Our co-managed IT support is a flexible service designed to work alongside your existing internal IT team or IT person.
Our co-managed model allows internal IT staff to focus on bigger projects, outsourcing the repetitive tasks over to us. You can choose what IT services and skills to keep in-house or which to outsource.
As long as you have an in-house IT team or person, we can tailor our co-managed support to help your organisation.
Why HBTech?
Get help instantly
With our active ticket queue management, we are on hand to help you immediately through our telephone helpdesk, following issues all the way to completion. For more complex issues our engineers will be able to dial into your system to fix the issue remotely.
Professional advice
Our engineers are trained in providing expert technical advice, but communication without jargon and above all are easy to talk to. As Gold Partners with Lenovo, ESET, WatchGuard, and a Microsoft Solutions partner, we offer enhanced expertise and trusted solutions.
The personal touch
We do not use chatbots or AI. You will know our engineers by name, and they will know you. There will always be someone for you to contact who understands your business and your IT needs.
Less user downtime and disruptions
Many issues are fixed automatically through our automation process. With our helpdesk working to firm deadlines, we get your employees back to work quickly and with minimal impact.
Continually enhancing our services
We value our clients’ opinions and strive to improve our services. We ask for feedback after every call and our senior team then follow up on any issues or suggestions.
Proactive security advice
We provide our clients cyber security guidance through complimentary tailored articles, events, webinars and customised client security reviews.
Over 100 5 Star Google Reviews *
We pride ourselves on providing our clients with expert advice and offering exceptional IT support and services.
Don’t just take our word for it; find out what our clients have to say.
Managed IT Support in Reading;
- IT Support
- IT Security
- Microsoft 365
- IT Connectivity
- IT Infrastructure
- Back up and DR
- IT Consultancy
- Cloud Services
- Microsoft Azure
- Cyber Essentials
“It’s our job to ensure our clients can always get on with theirs!”
Josh Lyden. Helpdesk Manager - IT Support and ServicesFrequently Asked Questions
How much does IT Support cost?
Our support pricing is flexible in its nature and can be rolled into a single price or granulated depending on your requirements. Our contracts are rolling monthly, there is no minimum contact length.
What is your average response time?
Target response times will vary depending on the severity of the issue and its impact on your business. Our helpdesk works to firm deadlines to ensure we get your employees back to work immediately and with minimal impact.
Are you a Microsoft-certified partner?
We are proud to be a Microsoft Silver Partner, a status that demonstrates Microsoft’s recognition of our expertise in Microsoft products.
Offering a range of Microsoft products, our team provides you with the right solutions for your business. Tailoring support to your specific needs, our proactive team ensures you continually get the best out of Microsoft products.
Can you support companies that have remote workers?
Our Cloud services enable your employees to work from anywhere at any time. We provide the infrastructure and hardware required to support remote working.
Unlock the value of your business with our remote working services.
About HB Tech
Founded in 2015 HB Tech has grown and now delivers exceptional IT support to businesses in Reading.
We believe everyone should have the opportunity to be amazing. Reliable technology is essential for your team to maximise contribution to your organisation, and therefore, for your business to excel.
Providing tailored services for your business, we always treat your organisation as unique and special. To learn more about HB Tech’s IT support in Reading contact us today.
We help achieve Cyber Essentials
If you need to demonstrate to your clients that you have taken all Cyber Security precautions, Cyber Essentials certification is likely the solution. We help clients in Reading achieve Cyber Essentials. To find out more about Cyber Essentials, read more here
