Need IT Support in Portsmouth
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IT SUPPORT SERVICES PORTSMOUTH
Managed IT Services
We understand that you are the experts of your business, but do not necessarily have the time to be experts in IT.
We provide a reputable IT support service, giving you the freedom to trust us with your IT while you focus your expertise on growing your business.
Whether you require fully managed IT support or a co-managed support model, our expertise and personalised approach ensure your technology always supports your vision, allowing you to stay competitive and agile.
Getting help from HBTech is easy
Get in touch
Get in touch using our simple online form or give us a call on 023 8081 2888 or book a meeting.
We will get to know you
We’ll talk about your existing IT support and how we can help you accomplish your primary business goals with our IT support in Portsmouth.
It’s easy to switch
We’ll manage the transition from your existing IT support provider from start to finish ensuring a smooth process and minimal impact to yourselves.
“Our vision is to be the IT company
that every client recommends”
John Clough. Commercial Director at HBTech - IT support and services
Supporting your business wherever you are
We offer both on-site and off-site support to make sure that wherever you are, you’re not being held back by any IT issues.
Our expert team are on hand to help you immediately through our telephone help desk. For more complex issues, our engineers will be able to dial into your system to fix the issue remotely or visit you directly at your site.
Fully Managed IT Support
We offer an established and exceptional IT service that allows you to entrust all your IT to us, so you can focus your time and expertise on continuing to drive your business forward.
We work in partnership with our clients, offering proactive support and the assurance your IT infrastructure will continually perform. Our friendly team are skilled in a broad range of hardware and software applications, communicate without jargon, and are motivated to find the best resolution in the fastest time.
Co-Managed IT support
Our co-managed IT support is a flexible service designed to work alongside your existing internal IT team.
Our co-managed approach allows internal IT staff to focus on bigger projects, outsourcing the repetitive tasks over to us. You can choose what IT services and skills to keep in-house or which to outsource.
As long as you have an in-house IT team or person, we can tailor our co-managed support to help your business.
Managed IT Support and Services in Portsmouth
Cyber Security
Protect your business from cyber threats with our tailored Cyber security solutions.
IT Support
Our IT experts provide instant IT Support Services in Southampton. Always proactive our friendly team ensure you get the help you need when you need it.
IT Consultancy
We offer expert knowledge and insightful IT Solutions to meet your business key objectives.
Backup & Disaster Recovery
We offer backup support in both virtual and non-virtual environments, featuring local storage for fast restoration and automatic offsite backup for added protection.
Cyber Essentials
If you need to demonstrate to your clients that you have taken all Cyber Security precautions, Cyber Essentials certification is likely the solution.
Cloud Services
Our cloud services, like Microsoft Azure, and Microsoft 365, empower remote work flexibility from your employees, anytime, anywhere.
Why HBTech?
Get help instantly
With our active ticket queue management, we are on hand to help you immediately through our telephone helpdesk, following issues all the way to completion. For more complex issues our engineers will be able to dial into your system to fix the issue remotely.
Professional advice
Our engineers are trained in providing expert technical advice, but communication without jargon and above all are easy to talk to. As Gold Partners with Lenovo, ESET, WatchGuard, and a Microsoft Solutions partner, we offer enhanced expertise and trusted solutions.
The personal touch
We do not use chatbots or AI. You will know our engineers by name, and they will know you. There will always be someone for you to contact who understands your business and your IT needs.
Less user downtime and disruptions
Many issues are fixed automatically through our automation process. With our helpdesk working to firm deadlines, we get your employees back to work quickly and with minimal impact.
Continually enhancing our services
We value our clients’ opinions and strive to improve our services. We ask for feedback after every call and our senior team then follow up on any issues or suggestions.
Proactive security advice
We provide our clients cyber security guidance through complimentary tailored articles, events, webinars and customised client security reviews.
IT Consultancy
We offer a consultancy service designed to tailor IT services and technology to your unique business goals to drive success.
Whether you’re looking to take your business or charity to the next level, improve efficiency or increase security, you can trust you will have expert and insightful IT knowledge at your fingertips.
“It’s our job to ensure our clients can always get on with theirs!”
Josh Lyden. Helpdesk Manager - IT Support and ServicesOver 100 5 Star Google Reviews *
We pride ourselves on providing our clients with expert advice and offering exceptional IT support and services.
Don’t just take our word for it; find out what our clients have to say.
Getting IT Support from HB Tech is easy.
Get in touch using our simple online form or give us a call on 023 8081 2888 or book a meeting.
Frequently Asked Questions
How much does IT Support cost?
Our support pricing is flexible in its nature and can be rolled into a single price or granulated depending on your requirements. Our contracts are rolling monthly, there is no minimum contact length.
What is your average response time?
Target response times will vary depending on the severity of the issue and its impact on your business. Our helpdesk works to firm deadlines to ensure we get your employees back to work immediately and with minimal impact.
Are you a Microsoft-certified partner?
We are proud to be a Microsoft Silver Partner, a status that demonstrates Microsoft’s recognition of our expertise in Microsoft products.
Offering a range of Microsoft products, our team provides you with the right solutions for your business. Tailoring support to your specific needs, our proactive team ensures you continually get the best out of Microsoft products.
Can you support companies that have remote workers?
Our Cloud services enable your employees to work from anywhere at any time. We provide the infrastructure and hardware required to support remote working.
Unlock the value of your business with our remote working services.
We help achieve Cyber Essentials
If you need to demonstrate to your clients that you have taken all Cyber Security precautions, Cyber Essentials certification is likely the solution. We help clients in Portsmouth achieve Cyber Essentials. To find out more about Cyber Essentials, read more here
