Support for new customers

“Working with HBTech has made the world of difference for us. When I arrived, our IT support management, with a previous supplier, was almost non-existent and very reactive. Now HBTech’s proactiveness gives us that 100% assurance that they are looking after us, our systems are safe, and any IT issues will immediately be resolved.  They come in, do their work, do their business, get you all right and then almost disappear and everything just works—it’s absolutely amazing! Highly recommend!”

“We had a connection issue which was becoming a huge worry but HBTech came to the rescue. We can’t thank them all enough for their hard work trying to work out our connection issues as now sorted. Was a bit of a worry but thankfully all sorted now”

“You are always so responsive and have a great ‘can do’ approach to everything. I don’t think there’s anything you haven’t been able to resolve effectively and efficiently. Thank you.”

“We have worked with HBTech for several years now and thoroughly recommend them!  The service we receive is excellent with solutions tailored to our business.   Any requests we have are carried out efficiently and professionally”

“HBTech is a professional company that delivers a range of services. From my past experiences dealing with HBTech experts, they proved to be knowledgeable, efficient, always willing to help and really friendly. It is always a pleasure to work with the company that knows what they are doing in various situations”

“It’s always a pleasure to speak to Josh! He is not only professional and friendly, but has lots of unerring patience when it comes to changing my password each month. I completely recommend HBTech to anyone who wants to work with an IT team who are responsive and efficient, but also approachable’’

“I have contacted HBTech on several occasions and have always had a polite and friendly service.  Josh is always very helpful, especially when I had an application update issue.  He did not give up until he had resolved the situation. He asked me to keep my laptop running and I noted he kept reviewing the progress well into the evening. He kept me updated throughout which was great as I was not left wondering what was happening’’

“It’s a pleasure working with HBTech. Whenever we have any issues, they are fixed instantly, and the team go over and above to help. Always a brilliant and cheerful service! Thanks to all the team’’

“We have used HBTech as our IT support for the last 20 years. They are always honest and quick to resolve issues, which having following their advice, over the years, are few.  The team are fantastic and we thoroughly recommend them’’

“Always very helpful, responsive and easy to deal with. One less thing to worry about when you know you can rely on them to sort any IT issues you may have.  HBTech are professional and offer a quality service at competitive prices. Would recommend them to anyone!’’

“HBTech look after all things ‘computer’ for us and we always receive great customer service. Really helpful, friendly bunch!’’

“We have been clients of HBTech for many years now and have always found the team very responsive when we have issues. Which is probably the main reason we signed up for their support in the first place. Not being very IT savvy, particularly as systems become ever more complicated, this is reassuring when we are running a business which is so reliant on technology.  We now have great relationships with many of the team and feel that they understand our needs. We know they are only a phone call away and they will be ready to help us’’

Being a charity, it is vital we can get on with our important work without any IT issues holding us back. With HBTech we trust their expert judgement and feel comfortable entrusting our IT over to them. They always take the time to explain everything and we appreciate being able to speak to someone on the phone when needed. Always sorting our IT issues quickly, HBTech’s prompt and professional service is exceptional, and we would thoroughly recommend them.

“Highly recommend this company, very responsive and helpful!’’

“Great friendly team. Always respond and would highly recommend for small to medium businesses like us’’

“The staff are always helpful and bend over backwards to assist. As a company it is critical that our systems are running smoothly and we feel we are in safe hands’’

It is half past 5 and I know HBTech finish at 5. I have just had a problem with my laptop and I have to say Josh was brilliant. He would not let me off the phone until he had fixed the issue. I really appreciated Josh’s professional and time-generous approach and I can’t tell you how grateful I am for the excellent service. Josh is fantastic and a credit to you!

Kinetico are always forward thinking and looking for a better way of doing things. This is precisely why we choose to work with HBTech, not only do they ensure our IT is working exactly how it should be, but they are always thinking ahead to provide us with IT solutions which will take our business to the next level. HBTech are always quick to resolve any issues we have. A prompt service on faults, not just quotes or sales. Highly professional and extremely efficient, we fully recommend them.

Our business has grown significantly since we started over 30 years ago and as such it is imperative our IT system meets the demands of our business. HBTech always provide us with insightful solutions to the IT challenges we encounter, and we trust their expert opinions. They have always delivered when we need them, and I wouldn’t hesitate to recommend them to others

We are a successful company and experts in our own field, but like most companies we rely on IT to drive our business forward. I really appreciate being able to trust that HBTech will ensure our IT will be working perfectly in the background so I can focus on running my business. It is great to also have the reassurance someone will always be directly available to talk if we need. HBTech are such a friendly team and are always extremely helpful and exceptionally reliable.